Casoola Casino Review and Bonuses

Play 0 slot games from 0 game providers at Casoola Casino. Read our Casoola review to learn more about Casoola bonuses and promotions, Casoola Casino free spins, and much more!

User Rating: 8.0/10 (1 votes)

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Company:Genesis Global Limited
Launched:2020[i]
Licenses:Spelinspektionen, UK Gambling Commission, Malta Gaming Authority (MGA). See All
Min. deposit:10
Min. withdrawal:10
Currency:USD, EUR, GBP, RUB, SEK, PLN, NOK, CAD, INR, DKK, RON, TRY, NZD, CNY, ZAR, PEN, MXN, AED, BGN, BHD, BOB, GEL, HRK, KWD, NGN, QAR, SAR
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Casoola Casino review

Last Update: 18.07.2023. Author: SlotCatalog.

About Casoola Casino

Launched in 2020, Casoola Casino could be your best choice as well as for every passionate gambler. The brand is one of the Genesis Global Limited jewels! The Maltese company operates about 20 premium-quality online gambling platforms powered by some of the best iGaming studios. Casoola provides hundreds of fantastic slots, jackpots, and table games.

Players will find the best content crafted by providers like NetEnt, Play'N GO, Red Tiger, and Microgaming. Moreover, Evolution Gaming and Ezugi supply the Casoola live casino section. The brand comes with many advantages, and the first in our scope is the platform's visual and technical appearances.

Usability and Design of the Casoola Casino

Casoola impresses with its animated design and multiple cartoon effects. This time the operator has decided to use fun illustrations and pictures from popular games and TV shows to attract gamblers. The quality of the visuals is outstanding, and the navigation is incredibly intuitive. Even inexperienced users will quickly find their way around.

The platform is available in a number of languages, including English, Finnish, Swedish, German, and Norwegian. Click on the Question Mark in the upper right corner of the screen to open the submenu. It will take you to many places, including the FAQ section and live chat feature.

The dazzling design and easy navigation are not the only benefits. Casoola provides demo game versions without asking users to register accounts. They can have fun for free and test the platform and almost all titles. The only excluded category is Live Casino for obvious reasons. Now, let's learn how to register at Casoola.

Registration at Casoola Casino

The Casoola casino site can track your location, so make sure that you are in a non-restricted country. Creating a profile requires a few fast and easy steps, like choosing a username and password. You must complete the application form and provide email address, phone number, date of birth, etc.

During the next step, you can set specific deposit limits (daily, weekly, and monthly). At this point, your account is already active, but requires verification. Upload the required documents (ID Card, Driving License, Passport, proof of address, etc.) to allow the operator to verify your identity and unlock some features, like Cashout, for example.

Licenses, Security and Responsible Gambling

Casoola has valid licenses issued by Spelinspektionen, the UK Gambling Commission, and Malta Gaming Authority. These regulators will act as a last resort in the case of unsolved complaints. They also supervise all subjects on the market and prevent unfair practices or bad policies towards players.

In terms of fair play, Casoola uses random number generators to make the final results of all games unpredictable and 100% by chance. This software is regularly audited by independently hired auditing agencies. The first and last line of defense is the SSL data encryption, which in the Casoola case is certified by Sectigo RSA.

The operator collects and treats all players' information as confidential and private. The company also works with help organizations like BeGambleAware and is part of the Responsible Gaming Foundation. You can use filters, GamStop software, self-exclusion and time-out programs, and other tools if you feel vulnerable to compulsive play.

Depositing and Cashing Out at Casoola Casino

Such an experienced operator like Genesis Global Ltd knows that one of the most effective ways to attract seasoned gamblers is by ensuring fast and secure payments. In its portfolio, we've found the major debit and credit cards, numerous e-wallets - Neteller, Skrill, PayPal, NeoSurf, prepaid cards, online banking platforms, and many others.

Most of them can be used for deposits and withdrawals but may be unavailable for players from certain countries. In any case, you'll find a sufficient variety of tools in your Cashier area. Casoola has set a 2.49% processing fee between £2.99 and £19.99 for all withdrawals.

The processing time depends on the payment method and is usually between 1 and 3 business days. Only verified players can cash out their winnings. Casoola pays its members via the last method used for deposit. If this rule can't be met, the operator has the right to charge an additional fee of £10.

Welcome Bonus and Additional Promotions

Casoola attracts new members mainly by offering juicy welcome bonuses. They are not too different from those provided by other online casinos but may differ in wagering requirements. If the package includes free spins in addition to the deposit-match credits, check for which slot game they can be used.

When you fulfill the playthrough conditions, explore the Casoola extra promotions! Depending on the specific time of year, they can be many and varied. The operator often provides cashback deals, weekend and reload bonuses, and slot tournaments. Casoola becomes very creative around the big holidays, like Christmas and St. Patrick's Day.

Casoola VIP Club

The regular and active gamblers will also appreciate the Casoola loyalty program. It's not a standard scheme, and the VIP Club is only with invitations. The chosen players don't have to pay any fees, but the operator may cut their memberships if they decrease the previous wagering rate. The benefits are quite intriguing!

As a Casoola VIP Club member, you'll have a dedicated account manager to assist you with everything. Your deposit and withdrawal limits will be higher, and the cashout processing times lower. Moreover, you can benefit from various perks, birthday presents, free spins, deposit bonuses, and access to private events, like the Monthly VIP Prize Draw.

Play on Mobile

Play Casoola easily on mobile via any browser on any device. The lack of native apps is not a major issue, in our opinion. Even more so, the website is brilliantly optimized. It runs on all devices, even if you haven't updated your operating system recently. Portrait mode is recommended for browsing, while the landscape is for playing.

The games and features on the platform are also mobile-friendly, and you can really make Casoola your pocket casino. The only issue may come from the Internet connection. Remember that just like any other online gambling operator, this one will void all results and potential winnings in case of malfunctions.

Casoola Casino Dedicated Customer Support

Casoola offers professional customer support via several channels. There's a toll-free phone line for UK residents only and a Maltese hotline, which, however, isn't free. You can send email messages or communicate with the CS team via live chat. Customer service is available every day from 9:00 AM to 01:00 AM.

Our Unbiased Casoola Casino Verdict

At the end of our evaluation, we would like to point out the Casoola FAQ section too. If you have an emergency and the customer support team is offline, explore the questions and answers. It is very likely that you will find the necessary information there.

We like Casoola Casino and highly recommend it to everyone looking for a new gambling platform. The arena is wonderfully designed, very well supplied, and with thick protection. The brand has several legitimate licenses and has never stopped improving its services since the official release in 2020.

Pros

  • Fully Licensed and Regulated
  • Home of Many Exceptional Game Providers
  • Best Slots and Great Live Casino Games
  • Diverse Payment Method Variety
  • Huge Bonuses and VIP Perks
  • Mobile Compatible Web Platform

Cons

  • No 24/7 Customer Support
  • Administrative and Processing Fees
  • No Downloadable Mobile Apps
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Casoola questions and answers (FAQ)

Is Casoola Сasino safe?

From our perspective, Casoola Casino is one of the safest online gambling sites out there. Your personal and banking information is securely protected by cutting-edge SSL encryption protocols. Furthermore, the operator boasts several licenses from reputable gaming regulators.

Is Casoola Casino a scam?

It's difficult to consider any online casino a scam if it holds valid MGA and UKGC licenses. The company had to accomplish many targets and complete registration procedures to obtain these permits. In addition, we don't doubt Casoola because of the top-notch game providers it's working with.

What is Spelinspektionen?

Spelinspektionen is the Gambling Authority in Sweden! It is responsible for all casino and sports betting operators, providing services to Swedish gamblers. Spelinspektionen is known for its strict criteria and regulations. Some of the biggest casino operators lost their Spelinspektionen licenses due to exercising shady practices.

How can I contact Casoola customer service?

The Casoola Casino customer support is available via phone, live chat, and an email contact form. You'll receive fast and competent assistance with any issue. The team is also professional in handling complaints, but keep in mind that it's only available between 9:00 and 01:00.

How long do Casoola withdrawals take?

The Casoola Casino withdrawal requests are handled within 24 hours, but the processing time may be prolonged up to several days due to different reasons. For example, if your account isn't verified or you've requested slower cashout methods, for example. Our advice is to use e-wallets like PayPal, EcoPayz, and Skrill.

How to get a bonus at Casoola Casino?

Claiming the Casoola welcome package is very easy, and you only need to make a deposit. The bonus money will be credited automatically to your balance, and the next step is to complete the wagering requirements. Casoola offers various bonuses, cashbacks, and promotional packages.

How can I withdraw my winnings from the Casoola Casino?

Complete the identity verification process to unlock the cashout feature and fulfill the bonus requirements and rollover if any. You can cash out the withdrawable part of your funds via one of the many payment methods. Casoola Casino provides VISA, PayPal, Trustly, EUTeller, Skrill, Apple Pay, Jeton, Interac, SoFort, and a dozen of others.

Casino Attributes

Company: Genesis Global Limited
Launched: 2020
Casino is closed: 2022
Jurisdiction: Spelinspektionen (Sweden), UK Gambling Commission (United Kingdom), Malta Gaming Authority (MGA) (Malta)
Live Chat: Yes
Games Q-ty: 0
Providers Quantity: 0
Bonus q-ty: 0
Scanned Countries Q-ty: 0
Min. deposit: 10
Min. withdrawal: 10
Currency: USD, EUR, GBP, RUB, SEK, PLN, NOK, CAD, INR, DKK, RON, TRY, NZD, CNY, ZAR, PEN, MXN, AED, BGN, BHD, BOB, GEL, HRK, KWD, NGN, QAR, SAR
Languages on site: English (English), suomi, suomen kieli (Finnish), Deutsch (German), Norsk (Norwegian)
Allowed Countries: 151

Casoola Payment Methods - Deposits, Withdrawals

In this section you can find list of payment systems that are available on Casoola. Please pay attention that some payment systems are available only for certain countries. For some payment systems additional commission could be applied. Different withdrawal methods could take different time and different money limits. Always check casino rules before deposit or withdrawal.

Payment Methods Deposits Withdrawals
Bank TransferBank Transfer No Yes
ecoPayzecoPayz Yes Yes
MaestroMaestro Yes No
MasterCardMasterCard Yes Yes
MuchBetterMuchBetter Yes No
NetellerNeteller Yes Yes
paysafecardpaysafecard Yes No

Please leave your comment in case of any questions regarding Casoola payment methods

Casoola Licenses

Casoola was founded in 2020.

For the current moment casino does not accept players from your country! Here you can find list of licenses that were acquired by Casoola.

Spelinspektionen
Spelinspektionen (Sweden)
UK Gambling Commission
UK Gambling Commission (United Kingdom)
Malta Gaming Authority (MGA)
Malta Gaming Authority (MGA) (Malta)

We continuously monitor Casoola licenses. Please contact us or leave your comment if you have any questions regarding casino licenses.

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Casoola Games

Attention! Casino Was closed

Unfortunately Casoola was closed. That is why there are no any game on this casino. Please check list of trustfull casinos that accepts players from your country. Available for you bonuses you can find in Online Casino Bonuses section.

Comments (1)

Johan** 2021-10-13 18:55

Ett casino från Genesis som verkar ha flera på den Svenska marknaden. Fick inte bonusen vi första insättningen men jag har förmodligen spelat på något annat av deras Casinon. Har de flesta av mina favoriter. Snabb registreringsprocess, enkelt att sätta limits så man kommer snabbt igång. Funkar som man förväntar sig MEN 2% i uttagsavgift och man tvingas acceptera kommunikation efter att ha registrerat sig är två punkter som drar ner betyget för mig

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